To our dental patients and local community,
We are excited to have the opportunity to welcome you back! Our
office has always utilized personal protective equipment (PPE)
that has exceeded all the CDC guidelines, however, in light of the
COVID-19 pandemic we have instituted additional guidelines and
protocols to ensure your safety.
You will see many changes, as we have new ways of scheduling your
appointments and managing your insurance and financial
transactions. First, we are conducting a pre-entrance health
questionnaire over the telephone for all patients entering the
clinic. It is required that we complete this questionnaire prior
to your appointment. We will have to reschedule your appointment
if we are unable to complete this step. Below is a list of some of
the enhanced precautions we have taken to protect you in addition
to extensive team training on infection control and patient
management procedures.
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Personalized arrival procedures to guide you from your car
directly to treatment rooms to eliminate
contacting surfaces.
-
Maintain distancing in the reception area for essential
caregivers and parents of minors if they cannot wait in a
vehicle or outside the clinic.
-
Removed magazines and items that can harbor or transfer germs of
any kind. An automated hand sanitizer unit is positioned at the
front door of our clinic.
-
We request a mask to be worn by all patients upon entering
the office.
- Installed sneeze guards at the reception area.
-
Require hand washing and hand sanitizing before all appointments
by our team and by our patients.
-
Introduce a pre-procedural mouth rinse used by all patients to
reduce exposure to germs.
-
Require all team members to undergo periodic testing for
COVID-19 for the earliest detection of exposure should
it exist.
-
Record the temperature and oxygen saturation of every patient
upon entering the office.
-
Record the temperature and oxygen saturation of every team
member each day at beginning and end of the work period.
-
Payment arrangements in advance to avoid delay and allow
contactless exit from the appointment.
-
Enhanced operatory disinfection procedures of all surfaces
between patients.
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Ambient air management with HEPA air filtration continuously in
treatment rooms and common areas to remove germs from
circulating air.
-
Enhanced HVAC system disinfection with UV germicidal light and
MERV 13 filtration.
-
New personal protection equipment like face shields, gowns, and
respirator masks for our doctors and team to provide barriers
against the smallest of germs.
-
Introduce protocols to reduce or eliminate airborne aerosols
during all dental procedures.
-
Longer appointment times and fewer appointment availabilities
per day to reduce bodily traffic in the office.
-
Providing teledentistry services for follow up lab reports or
communication that can be done online or through
video education.
With our masks and face shields, we may look a bit like Storm
Troopers, but we promise you that we are smiling under
our masks.
We look forward to seeing you soon!
- Dr. Greg Lee and Team